LAYBY POLICY

Layby Terms & Conditions

  1. The minimum deposit for Layby is 20% of the purchase price
  2. The maximum period allowed for a lay-by is 6 weeks. The total sale amount must be paid by this date
  3. Regular payments must be made a minimum of fortnightly. If regular payments are not received, Maryborough Loans & trading reserves the right to treat your Lay-By as a cancellation and relevant cancellation fee will apply which is 20% of the purchase price
  4. Item/s within the lay-by cannot be exchanged for other item/s.
  5. If the item you have under this layby agreement comes on sale, the sale price cannot be applied to your item under the layby agreement.
  6. Photo identification is required when requesting a replacement lay-by receipt or when
    cancelling or finalising a lay-by.

Cancellation of Lay-by Policy

Cancellation by you (the customer)

  1. If at any time during the lay-by period you wish to cancel your lay-by you must advise us as soon as practical by either:
    • In Person: We will ask for verification of your identity (Photo ID)
    • Phone: We will ask a number of security questions to verify that it is you cancelling the lay-by

    Note: that due to inability of verifying your identification we cannot accept cancellation of lay-by via email, text or chat.

  2. At time of cancellation, you will be charged our standard cancellation fee of 20% of the total sale amount, this fee can be no greater than $200.
  3. Maryborough Loans & Trading will refund all monies paid by you, less cancellation fee.
  4. Our cancellation fee only covers the businesses’ reasonable costs relating to this lay-by agreement, such as storage and administrative costs and in some cases the depreciation of the item’s price.

 

Cancellation by you (the customer)

If you (the customer), for any reason or circumstance:

  1. Fail to make regular payments during the lay-by period totaling a minimum of 50% (inclusive of deposit) after 1 month since the start of the lay-by period, Maryborough Loans & Trading reserves the right to cancel your lay-by agreement and charge our standard cancellation fee of 20%.
  2. Fail to pay the full balance of the purchase by the 8 week lay-by period, Maryborough Loans & Trading reserves the right to cancel your lay-by agreement and charge our standard cancellation fee of 20%.
  3. Maryborough Loans & Trading will refund all monies paid by you, less cancellation fee.
  4. Our cancellation fee only covers the businesses’ reasonable costs relating to this lay-by agreement, such as storage and administrative costs and in some cases the depreciation of the item’s price.

If any part of this policy is contrary to law or an industrial instrument, the law or industrial instrument will apply to the extent of the inconsistency.

This policy is subject to review by us and may be changed or revoked at any time. If an employee has a valid reason for not complying with this policy, they should contact management so management can consider whether to grant an exception.